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Inside Sales II

Company: White Cap
Location: Santa Ana
Posted on: October 16, 2020

Job Description:



Company Overview Previously known as HD Supply - Construction & Industrial and now known as White Cap Supply Holdings, Inc., we are made up of three distinct businesses called White Cap, Contractors' Warehouse and Brafasco:

  • WHITE CAP is the nation's leading distributor of specialty hardware, tools, safety supplies, concrete accessories and materials for professional contractors.
  • BRAFASCO is an industrial distributor in Canada specializing in fasteners, safety supplies and tools.
  • CONTRACTORS WAREHOUSE (formerly known as Home Improvement Solutions) offers remodeling and construction supplies to contractors and trade professionals through local retail outlets. With customer-facing locations across the U.S. and Canada, White Cap Supply Holdings is a leading distributor of specialty concrete and construction products and services in North America serving professional contractors across non-residential, residential and other markets. White Cap Supply Holdings is headquartered in Norcross, GA, and has approximately 269 locations across 39 U.S. States and six Canadian provinces. Approximately 5,600 associates provide support for more than 200,000 customers annually. White Cap Supply Holdings provides specialty concrete and construction products serving professional concrete contractors and self-performing general contractors, as well as all professional contractors who require power tools and accessories, safety equipment, and fastening products in non-residential, residential and other markets. In addition to value-add services, White Cap Supply Holdings offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products. White Cap Supply Holdings is commonly referred to simply as White Cap. Job Description & Qualifications Job Summary Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. Coordinate with other departments in handling purchase orders and providing service to customers. Major Tasks, Responsibilities and Key Accountabilities
    • Prospects for new sales opportunities. Generates leads via outbound calling and e-mail.
    • Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain product while maintaining target margin goals.
    • Prepares and submits proposals. Generates oral and written quotations.
    • Procures and maintains inventory. Monitors to ensure proper inventory turns.
    • Resolves customer service issues. Tracks open sales orders.
    • Performs follow-up to ensure timely shipment of materials and customer satisfaction. Nature and Scope
      • Refers complex, unusual problems to supervisor.
      • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
      • None. Work Environment
        • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
        • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
        • Typically requires overnight travel less than 10% of the time. Education and Experience
          • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications
            • Experience selling in an inside sales environment and/or demonstrated success working with customers.
            • Experience with inventory sales.
            • Degree preferred. PRID PRID150 Job Locations US-CA-Santa Ana Posted Date 1 day ago (10/12/2020 9:34 AM) Job ID 2020-39456 Business Unit Construction Industrial WC Functional Area Sales Remote Position? No Position Type Full-Time White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Keywords: White Cap, Santa Ana , Inside Sales II, Sales , Santa Ana, California

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