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Customer Service Representative

Company: Alloy Valves & Control Inc.
Location: Santa Ana
Posted on: November 17, 2021

Job Description:

Customer Service/Inside Sales Customer Service/Inside SalesAlloy Valves and Control, Inc. (AVCO) is a manufacturer of ball valves and flow measurement instrumentation. We manufacture superior products and provide outstanding customer service while providing a positive work environment where employees can grow and succeed. Our valves are placed in pharmaceutical plants, food/beverage plants, power stations, electric automotive facilities, rocket engines and more. Tesla, Spacex, Blue Origin, In-N-Out, and See's Candies are just a few examples of companies that use our products.AVCO has an immediate opening for a full-time, entry level to mid-level, customer service and inside sales position. No previous industry experience is required. We will provide all the necessary training in a friendly and supportive environment.Duties and responsibilities include the following:- Answering phones calls and email messages in a professional manner- Providing quotes to customers- Responding to customer questions and inquiries- Resolving customer problems to their satisfaction- Communicating with production staff regarding status of projects- Entering sales orders- Entering data into a variety of customer and internal reports- Coordinating shipments and deliveries- Assisting with purchasing of parts from vendors- Coordination of paperwork between different departmentsThe requirements listed below are representative of the knowledge, skill, and/or ability required.- Basic computer skills including Excel, Word and Outlook- Detail oriented with strong organizational skills- Strong verbal and written communication skills (English is required, bilingual in Spanish is preferred)- Dependable and responsible - follows directions, works well in a team environment, works with little supervision when required, and maintains a sense of urgency to complete work quickly and accuratelyAVCO is an equal opportunity employer, but candidates must be able to pass a criminal background check. To apply for this position, please send your resume and salary requirementsJob Type: Full-timePay: $18.00 - $24.00 per hourBenefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time offSchedule:
    • 8 hour shift
    • Monday to FridayWork Location: One location

Keywords: Alloy Valves & Control Inc., Santa Ana , Customer Service Representative, Sales , Santa Ana, California

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