Customer Service Union Representative
Company: Morphius Corp
Location: Santa Ana
Posted on: January 6, 2022
EMPLOYMENT TYPE: FULL TIME
JOB TYPE: Customer Service Representative
SALARY RANGE: $45,000 - $75,000
Benefits: Medical and Dental
(Remote for California Residents Only)
This position implements support as needed in order to ensure that
an excellent standard of service and a high level of customer
satisfaction are maintained. Full training is provided in learning
a product line to inform, assist and educate customers on how
Responsibilities of a Customer Service Representative:
Interact with customers daily to inform of client products and
Perform a needs assessment of the customer and recommend products
and services or pass along consumer leads to the sales department
depending on level of expertise.
Ensure and provide quality service to external customers.
Answer all customer inquiries in a timely and professional
Process orders with high level accuracy.
Maintain a positive representation of the company and associated
brands at all times
Requirements of a Customer Service Representative:
Must have great attention to detail.
Must be a team player.
Previous customer service and sales experience is a plus.
Must have strong communication skills.
Must be personable and comfortable interacting with customers
Desire to participate in professional development and take on new
Self-motivated and comfortable working both independently and as
part of a team
Customer service or customer relationship experience
Benefits: Health insurance reimbursement for all staff (upon
Life insurance at no cost
Agents have an established career path with collectively bargained
progressions and vesting of renewal commissions (retirement
UNION BENEFITS - Our staff also belong to a union which includes
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all
Roadside assistance for all members
Identity Theft Protection for all members
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Keywords: Morphius Corp, Santa Ana , Customer Service Union Representative, Sales , Santa Ana, California
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