Insurance Customer Service Representative
Company: Sariah's State Farm Agency
Location: Santa Ana
Posted on: June 20, 2022
Job DescriptionWE ARE LOCATED IN SANTA ANA, CAA little bit about
our office - We offer free Business Insurance, Commercial Auto
Insurance, Homeowners Insurance, Renters Insurance, Pet Insurance,
Condo Insurance, Health Insurance & Life Insurance quotes. Our
clients are always happy with the help of any of our 4 Licensed
Agents in the office who are always willing and ready to help. We
are bilingual, English/Spanish. We offer in person & online
appointments.We are currently seeking an Insurance Customer Service
Representative to add to our teamDuties & Responsibilities -
- Establish customer relationships and follow up with customers,
- Learning and understanding company insurance products to be
able to explain to customers.
- Answering calls and responding to customer requests.
- Accessing customer accounts and making changes.
- Providing customers with detailed information about policies,
products & billing.
- Use a customer-focused, needs-based review process to educate
customers about insurance product options.
- Forwarding customers to sales agents when a policy needs to be
initiated or upgraded.Expectations & Requirements -
- Interest in marketing products and services based on customer
- Proactive in problem-solving
- Detail oriented & organized
- Able to learn computer functions
- Bilingual - Spanish (preferred)
- Property and Casualty license (preferred)
- Life and Health license (preferred)
- Patient & dedicated to providing excellent customer
- Maintain a strong work ethic with a total commitment to success
each and every day
Keywords: Sariah's State Farm Agency, Santa Ana , Insurance Customer Service Representative, Sales , Santa Ana, California
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