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Call Center Agent

Company: iBuild Spectrum Inc
Location: Santa Ana
Posted on: November 15, 2022

Job Description:

Responsibilities:* Document work performed (and steps to resolve issues)* Must be able and willing to receive a high amount of inbound calls* Perform a variety of tasks associated with customer and client services* Handle interactions via phone, chat, or email* Thorough documentation of all contacts within the customer management system* Quickly resolve problems to ensure consistent quality serviceRequirements:* High School Diploma or combination of education and experience* Must have reliable high speed internet* Excellent customer service skills* Excellent verbal and written communication skills* Experience using Microsoft Excel/Word* Ability to read, understand, and follow oral and written instructions* Strong attention to detailJob Types: Full-time, Part-timePay: $20.80 - $24.30 per hourBenefits:* 401(k)* Life insuranceSchedule:* Monday to FridayWork Location: On the road

Keywords: iBuild Spectrum Inc, Santa Ana , Call Center Agent, Sales , Santa Ana, California

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