Summer Sales Intern - Automotive

Company: The Sherwin-Williams Company
Location: Santa Ana
Posted on: November 20, 2023

Job Description:

Sherwin-Williams is seeking motivated individuals with an interest in sales, customer service, and leading a successful team to join our Summer Sales Internship. This is a 10-week paid internship over the summer offering hands-on experience working in an Automotive Branch.

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• Develops positive relationships with others to better accomplish work goals.
  
• Effectively meets customer needs and builds productive relationships by treating each customer like a guest.
  
• Clearly conveys information and ideas to others in a manner that helps them understand and retain the message.
  
• Presents products and services to customers in a manner that provides solutions and benefits and strengthens the Sherwin-Williams name.
  
• Actively participates as a member of a team to help the branch achieve its goals.
  
• Utilizes people, resources and information to make good decisions.
  
• Effectively manages time and resources to ensure that work is completed efficiently.
  
• Sets high standards of performance for self; assumes responsibility and accountability for successfully completing assignments or tasks.
  
• Demonstrates honesty and the ability to recognize moral standards.
  
• Maintains effectiveness when experiencing changes in work and adjusts effectively to new work processes, situations and requirements.
  
  ESSENTIAL DUTIES:
  
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  • Learn basic automotive product lines.
    
  • Ensure completion of all assigned training classes, product seminars and learning projects as assigned by the Branch Manager or Regional Branch Manager.
    
  • Assist customers by determining needs and presenting appropriate products and services.
    
  • Handle customer inquiries via the telephone by providing accurate information regarding products and product applications, and process telephone orders accordingly.
    
  • Ensure sales transactions are completed accurately.
    
  • Pull appropriate products from sales floor or warehouse, tint and mix to customer specifications.
    
  • Ensure product order forms are properly completed, process orders, and follow up as necessary.
    
  • Alert Branch Manager of all sales leads, customer complaints and/or comments.
    
  • Perform basic administrative tasks such as processing credit applications, opening and closing the POS, receiving payments on account, obtaining credit approvals, processing paperwork and special orders.
    
  • Construct in-store merchandising displays.
    
  • Put in place point-of purchase material.
    
  • Operate all material handling, tinting, mixing and testing equipment in a safe manner.
    
  • Check incoming orders from vendors against purchase order for accuracy.
    
  • Maintain facility to S-W standards through proper maintenance, repair and housekeeping.
    
  • Identify facility problems and make recommendations.
    
  • Follow designated loss prevention, security and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies.
    
    Minimum Requirements:
    
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    • Must be at least eighteen (18) years of age.
      
    • Must have a minimum overall GPA of 3.0
      
    • Must be enrolled in a college or university at the time of the internship.
      
    • Must be pursuing a bachelor's degree at the time of the internship.
      
    • Must have a High School diploma or GED.
      
    • Must be able, with or without reasonable accommodation, to retrieve material from shelves, floor stacks, and/or pallet racking and lift and/or carry up to 50 lbs. frequently and up to 100 lbs. occasionally.
      
    • Must be willing to travel as required for this position.
      
    • Must be willing to work all scheduled hours, including overtime as needed, with or without reasonable accommodation.
      
    • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
      
      Preferred Qualifications
      
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      • Have at least one (1) year of experience using Microsoft Office products (e.g. Word, Excel, Power Point, Teams, and/or Outlook).
        
      • Have at least one (1) year experience working in a retail, sales, or customer service position.
        
      • Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
        
      • Be willing to relocate for future job opportunities.
        
      • Have a valid, unrestricted Driver's license.
        

Keywords: The Sherwin-Williams Company, Santa Ana , Summer Sales Intern - Automotive, Sales , Santa Ana, California